Privacy and Legal

Welcome to our online store for dog equipment. These terms and conditions govern your use of our website and services. By accessing our website and using our services, you agree to be bound by these terms and conditions.

1. Intellectual Property

All content on our website, including text, images, graphics, logos, and videos, is protected by copyright and other intellectual property laws. You may not use any content from our website without our explicit permission.

2. Products and Prices

We reserve the right to modify the prices and descriptions of our products at any time without prior notice. We make every effort to provide accurate product descriptions and prices, but we do not guarantee the accuracy of the information on our website. If you notice any errors or inaccuracies, please contact us immediately, and we will make the necessary corrections.

3. Orders and Payment

When you place an order on our website, you agree to pay the full amount of the order, including shipping and handling fees, if applicable. We accept payments through major credit cards via PayPal. Your order will be processed and shipped as soon as we receive confirmation of payment.

4. Shipping and Delivery

We make every effort to ship your order as quickly as possible. Shipping times may vary depending on your location and the availability of the products you ordered. We are not responsible for any delays or damages that may occur during shipping or delivery. If you experience any issues with your shipment, please contact us immediately, and we will do our best to resolve the issue.

5. Returns and Refunds

We accept returns of unused and unopened products within 30 days of the purchase date. If you wish to return a product, please contact us to initiate the return process. Once we receive the returned product, we will issue a refund for the purchase price, minus shipping and handling fees, if applicable.

6. Limitation of Liability

We are not liable for any damages or losses that may result from the use of our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. We are also not liable for any damages or losses that may result from the use of our products. Our liability is limited to the purchase price of the products you ordered.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company is located. Any disputes that arise from the use of our website or services will be resolved in accordance with the laws of that jurisdiction.

8. Changes to Our Terms and Conditions

We reserve the right to modify these terms and conditions at any time without prior notice. By continuing to use our website and services after we make changes to these terms and conditions, you agree to be bound by the updated terms and conditions.

9. Contact Us

If you have any questions or concerns about our terms and conditions, please contact us at team@eurekadogservices.co.nz. We will be happy to answer any questions you may have.