Attendance Policy

Summary:
More days reserved = more leave.

Breakdown:

• 1 day per week: gives you 5 days Leave.
• 2 days per week: gives you 10 days Leave.
• 3+ days per week: gives you 15 days Leave.

Summary:
Full day charge starts only after leave is used to secure your spot.

Breakdown:

• – Charges will be added to your next invoice under ‘Services’.
• – Additional fees may apply e.g. absent without notification:
• eurekadogservices.co.nz/services/off-hours-policy/

Summary:
Let us know ASAP if your dog(s) can’t attend.

Breakdown:

• • – Absences show on your invoice: “Absent: x | Leave Remaining: y”

  • – Check your invoice monthly — we can’t always warn you before leave runs out.

No notice + we call you after hours?

• • – 1 full day charged + 1 leave day deducted.

Already over leave?

• • – Add another full day charge.

Notice helps us keep spots fair for everyone.

Summary:
These absences don’t count against your leave — no notice or charge.

Exemptions include:

• – Public holidays, power outages, same-week day swaps, or if we close.
  

NOT included:

• – School Holidays, and before/after boarding bookings.

Summary:
This policy secures your spot.
Non-compliance may free it for those on our waitlist.
It keeps Think Day Care fair and sustainable for everyone.